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Sample Call Centre - enrol staff in bulk, track legal compliance and certificate expiry.
Compliance
33%
Valid or expiring certificates against required courses
Staff on record
5
Reminders due
5
Expiring within 90 days or expired
Seats
7 / 40
Used / purchased
Compliance matrix
Download CSV| Employee | Role | Office Ergonomics (DSE) | Manual Handling | Patient Handling |
|---|---|---|---|---|
| Ayanda Botha | Driver | In progress | Not trained | Valid 2028-08-14 |
| Kagiso Molefe | Clerk | Valid 2028-08-08 | Expiring 2026-11-06 | Expired 2025-11-22 |
| Pieter Khumalo | Supervisor | Expired 2025-11-16 | In progress | In progress |
| Musa Naidoo | Nurse | In progress | Not trained | Valid 2028-07-27 |
| Lerato Mokoena | Operator | Valid 2028-07-21 | Expired 2026-10-19 | Expired 2025-11-04 |
Bulk enrolment
Expiry reminders
Sending switch OFFReminders are drafted 90, 60 and 30 days before expiry. In this preview nothing is sent - drafts only.
- Lerato Mokoena - Patient HandlingExpired2025-11-04
- Pieter Khumalo - Office Ergonomics (DSE)Expired2025-11-16
- Kagiso Molefe - Patient HandlingExpired2025-11-22
- Lerato Mokoena - Manual HandlingExpired2026-10-19
- Kagiso Molefe - Manual HandlingExpiring2026-11-06
Reports
| Course | Enrolled | In progress | Completed | Valid certificates |
|---|---|---|---|---|
| Office Ergonomics (DSE) | 5 | 0 | 3 | 2 |
| Manual Handling | 3 | 1 | 2 | 1 |
| Patient Handling | 5 | 0 | 4 | 2 |
Exports feed the client's Workplace Skills Plan / Annual Training Report and B-BBEE skills development evidence (training spend must be verified by the client's verification agency).